Welimark Return Policy

At Welimark, customer satisfaction is our top priority. We are committed to ensuring that our products meet your expectations. If you are not fully satisfied with your purchase, we offer a straightforward return policy to facilitate a seamless shopping experience. Please review the following details for our return process:

1. Eligibility for Returns:
– Products must be returned within 30 days from the date of delivery.
– Items must be in their original condition, unused, and in the original packaging, with all tags and labels intact.
– Proof of purchase (receipt or order confirmation) is required for all returns.

2. Non-Returnable Items:
Certain items are non-returnable due to health, safety, or other reasons, including:
– Products marked as “Final Sale” or “Non-Returnable” at the time of purchase.
– Opened or used products, unless a defect or damage was present upon delivery.

3. Return Process:
To initiate a return:
1. Contact our customer service team at care@welimark.com with your order number and reason for the return.
2. Upon approval, you will receive detailed return instructions and a return shipping label (if applicable).
3. Securely package the item and include any relevant paperwork, such as the original receipt.
4. Drop off the package at your nearest carrier location or schedule a pickup if applicable.

 4. Refunds:
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– Approved refunds will be processed within 5-7 business days and automatically applied to your original payment method.
– Shipping charges are non-refundable, and return shipping costs may be deducted from your refund unless the return is due to an error on our part (e.g., incorrect or defective item).

5. Exchanges:
If you wish to exchange an item for a different size, color, or product, please contact our customer service. Exchanges are subject to product availability.

6. Damaged or Defective Items:
If you receive a damaged or defective item, please notify us within 48 hours of delivery. We will arrange for a replacement or full refund, including shipping costs.

7. Contact Information:
For questions or assistance, please reach out to our customer support team:
– Email: care@welimark.com
– Phone: +91 99609 76752
– Business hours: Mon-Sat :9:00a.m to 7:00p.m

Thank you for choosing Welimark. We value your trust and are here to ensure your satisfaction.